Project overflow engineeringFor MSPs
Clear your project backlog without a new hire.
When reactive work spikes, an experienced US-based engineer works your project backlog in your own tools and under your brand, billed by the project or by the hour.
- Free scoping
- Fixed-fee proposal within two business days
- Labor warranty
Have the technical details? Skip the discovery call with our project information form.
Project work is usually the first thing to slip when the help desk gets busy.
Every week a project slips is another week your client waits. Overflow engineering gives you capacity without a new hire, and the work is documented in your systems as if your own team had done it.
When to consider starting this project
- Projects are slipping because the help desk is busy
- You won a large project and need more hands now
- You need a specialist for one part of a project
Our engineer, your tools, your brand.
- Engineering time on the projects you choose
- Work tracked in your PSA tickets
- Status updates to your project lead
- Documentation written into your platform
From first call to documented handoff.
Scoping is free, and the price is agreed before any work begins. Most projects are quoted at a fixed fee.
Before the work
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Discover
We start with a free call. You tell us what you want, what you use now, and when you need it done.
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Plan
We send you a free written plan. It lists the work and any equipment, with a price for each.
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Sign
You sign the plan, and we put your project on our calendar. Nothing starts until you say yes.
The work
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Implement
We do the work, mostly over the internet. If a job needs us in person, we come to you.
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Adjust
Testing and real-life use show what needs work. We fix those things and fine-tune the setup.
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QA
We check every item in your plan, one at a time. We don’t move on until everything works.
After the work
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Document
We write down what we built, how it’s set up, and why. Our diagrams help whoever works on it next.
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Handoff
We show you and your team how it all works. Then we hand over the passwords and the documents.
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Follow-up
After we hand it over, we check back with you. We make sure everything still works.
We take on a limited number of projects at a time, so the sooner you’re scoped, the sooner you’re on the calendar.
Straight answers
Something else on your mind? Ask us directly.
Will you contact our clients?
Only if you want us to. We work white-label, co-branded, or behind the scenes, and we never sell managed services to your clients.
How do you bill?
By the project at a fixed fee, or by the hour for open-ended work. You choose.
Which tools do you work in?
Yours. Work is tracked in your PSA tickets and documented in your platform.
How soon can you start?
It depends on the work and our calendar. We take on a limited number of projects at a time, so tell us your deadline when you book.
Related projects
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Stalled project rescue
Pick up a project that started and stalled. We assess where it stands, fix what’s half-finished, and see it through to a documented finish.
Put an engineer on your backlog.
Book a partner call. You’ll get a fixed-fee or hourly proposal within two business days.
Planning around year-end? A fixed-fee proposal lets you commit this year’s budget before it closes, or put your project first on next year’s calendar.
Have the technical details? Skip the discovery call with our project information form.