When tickets pile up, your projects still get done.
When reactive work spikes, projects stall. White Knights gives you experienced, US-based engineers for migrations, security, and network projects, white-label or co-branded. We don’t sell managed services, so we never compete for your clients.
How we compare
Most MSPs have tried at least one of these options. Here’s where we’re different.
Swipe sideways to compare all four options.
| Offshore white-label teams | Distributor project services | Freelance marketplaces | ||
|---|---|---|---|---|
| Warranty on labor | Yes | Varies | Varies | Rarely |
| On-site work when a project needs it | Yes, travel quoted up front | Rarely | Rarely | Yes, as task labor |
| Engineers based in the US | Yes | Mostly offshore | Varies | Varies |
| Network, firewall, and on-prem projects | Yes | Varies | Mostly Microsoft and cloud | Varies |
| Documented handoff into your platform | Every project | Varies | Varies | No standard |
Based on how each category of provider typically describes its services in 2026. Individual providers vary.
Our pledge to MSP partners
Your clients are your business. Everything about how we work is built so you can bring us in without worrying about who they’ll call next year.
We never sell managed services.
No help desk, no monitoring, no monthly contracts. Ongoing support always goes back to you.
We never solicit your clients.
If one of your clients asks us for ongoing support, we send them back to you, and we put that in writing.
Your brand, or ours next to it.
We work white-label as part of your team, or co-branded as your engineering partner. You decide what your client sees.
We work in your tools.
Your PSA tickets, your RMM, your documentation platform, and your client communication process.
We don’t resell hardware or licenses.
Product margin stays with you, and our recommendations stay independent.
How a partner project runs
You stay in charge of your client from start to finish.
Before the work
-
Discover
You can submit a Project Information Form or schedule a Discovery call to gather all project details.
-
Plan
We create and send you the full Project Proposal for your review and presentation to the client.
-
Sign
Once you and your client sign the Project Proposal, we begin scheduling work.
The work
-
Implement
Our engineers complete the project plan and keep the client team updated.
-
Adjust
Surprises come up, so we leave time for quick changes, but also can start a Change Order when needed.
-
QA
We check every item in the plan you signed, one at a time. We don’t move on until everything works.
After the work
-
Document
We fill in some documentation while we work, but also leave this time to refine and complete it.
-
Handoff
We schedule a virtual meeting to walk through the project and documentation with the client team.
-
Follow-up
We schedule a follow up for a week later to make sure everything is running smoothly.
Projects we take off your plate
Fixed-scope projects your engineers don’t have time for, and specialist work outside your bench. Each one is delivered in your tools and documented in your platform.
Not an MSP?
Insurance brokers, accountants, attorneys, office movers, and other advisors refer clients to us too, and we send our clients their way when they need what those partners do.
Partner questions
Something we haven’t covered? Ask us directly.
Will my client know you’re a subcontractor?
Only if you want them to. We can work as part of your team or as your named engineering partner. If your contracts require you to disclose subcontractors, we’re glad to be disclosed.
How do you price partner work?
Partner pricing on fixed-fee projects and hourly engineering. Quotes are itemized, so you can set your own margin before anything goes to your client.
Which tools will you use?
Yours. We work in your PSA, RMM, and documentation platform, such as Hudu or IT Glue, and follow your change-management process.
Who does the work?
Experienced, US-based engineers who follow the same process and documentation standard on every project.
What happens after the project?
Ongoing support stays with you. Your team gets a walkthrough, documentation in your platform, and our labor warranty.
Can you take over a project that has already stalled?
Yes. We start by assessing where it stands, then quote a fixed scope to finish it.
Your client project backlog, finished under your brand.
A free scoping call with your team, an itemized quote you can mark up, and delivery under your brand.